Carer Adviser

The Action Group seeks a highly organized, skilled and empathic person to join it's dynamic carer advice team within its accredited Advice Services.

The post-holder will support parent carers living or caring in Edinburgh to maximize incomes and plan and access support for their caring situation, their health and well-being.

This post-holder will focus on helping carers through the cost of living crisis. They will take the lead in understanding the resources available to carers, helping carers maximize their income through grants and trusts and assisting them with budgeting. They will also support the team to organize and facilitate monthly carers groups.

Supports offered to carers include one-to-one advice, group support and events.

Applicants will be warm and approachable, have excellent research skills, communication skills (both verbal and written) and an eye for detail. They must:

• Demonstrate a strong ability to provide casework and person-centered support work, to help carers improve their situations.
• Be digitally confident.
• Show a good understanding of equality and diversity issues and a commitment to support people from marginalized groups.
• Show a good understanding of the impact of caring on peoples’ lives and the barriers carers can face.

Knowledge of health and social care systems or a good understanding of welfare benefits are highly desirable.

To apply, please read the job description and complete the application form.

Do you have questions before applying? Send us an email to recruitment@actiongroup.org.uk.

Please send your completed application, self-declaration and equal opportunities forms to recruitment@actiongroup.org.uk.

Benefits

-Pension

-Good annual leave entitlements

-27/7 employee assistance programme, with access to free legal advice and counseling

-TAG rewards- our exclusive discount and savings programme

-Travel time payable where applicable

-ongoing support, training and development opportunities

-Mileage allowance where applicable