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Ref no:
Smith's Pl, Edinburgh , EH6 5EA
£24,221 - £28,220 per year
Contract Type:
Position Type:
Full Time
37.5 hours per week

This position has expired.

Location: Edinburgh

Salary: £24,221 - £28,220


If you’re looking for a rewarding career and to work within an inspirational team that really does make a difference, this is your opportunity to join us in our Edinburgh Crisis Centre service in Edinburgh.


This is an exciting opportunity to take a lead role in the delivery of the service, which has widely been recognised as innovative and pioneering across Scotland.


Service Description

The Edinburgh Crisis Centre

The Edinburgh Crisis Centre provides short term, emotional and practical support at times of mental health crisis or distress for people who are aged 16 and over and a resident in the City of Edinburgh. This is provided via telephone. e-mail or in person appointments and can include extended face to face support, from its building in Leith. The service is registered with the Care Inspectorate as an ‘Adult Support Service not care at home’. The Edinburgh Crisis Centre operates 24 hours per day, 365 days a year, with the Management team working mainly office hours.

The service is part of a group of Edinburgh based crisis and distress support services that are operated by Penumbra including the Edinburgh (GP referral) Distress Brief Intervention Service. It is envisaged that integrated working between the services and management team will grow as part of each service’s development.

The Edinburgh Crisis Centre (ECC) Group

The service is developed and provided according to a philosophy that reflects Centre Users and Carers’ needs and aspirations. These arrangements enable Centre Users and Carers to contribute to decision-making and influence the service along with other partners in key decisions. The group meets regularly to review and monitor service delivery and discuss service planning and development. The partners are Penumbra (service provider), and representatives from Edinburgh Users Forum, Edinburgh Carers Council, Police Scotland and The Edinburgh Health and Social Care Partnership.


As Assistant Service Manager, you will ensure that Penumbra’s core values and methodology are fully embedded within service provision, promoting a personalised and recovery focused approach that enables people to live independently and meaningfully within the local community. Using existing experience and knowledge of the social care environment, the postholder will seek to continually improve and develop the service, including finding creative solutions to operational challenges.


The current staff team consists of 11 WTE Mental Health and Wellbeing Practitioners and Workers. This is expected to increase to 14 WTE including 3 MHW Practitioners as part of a developing aspect of the centre providing off site support.


This is an exciting opportunity for you to play a key role in leading our pioneering approach to crisis and distress support.


We also want you to grow and thrive! We’ll support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.


If you want to inspire and be inspired every day. If you share our passion for exceptional support through creativity and collaboration. If you want to build your working life around meaningful connections with a pioneering charity who will value your contribution to our unique approach, then we want to hear from you.


 Please refer to the attached Recruitment Pack for full job description and person specification. 


We can offer you:

  • A salary above the living wage
  • Up to 38 days per annum including public holidays
  • 5% employer pension contribution (salary sacrifice). Also offer auto-enrolment pension scheme.
  • Flexible working
  • Cycle to work scheme
  • Confidential Employee Assistance Programme, offering free counselling for you and your family
  • Employee Discount Scheme
  • Death in Service benefits
  • Full training and professional development

And so much more!


Get in touch

If you’d like an informal chat about this role and working for Penumbra Mental Health, please contact: or


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