City Warden

Job Description

"Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link  and the Job Profile attached. These explain the job role and the type of person we're looking for".

Location:   Various

Duration:   Permanent, Full Time (shift pattern over 7 days to 10:30pm)


About the Role:

To work within a team and agreed shift pattern to provide an excellent, customer focused, visible and accessible service to help ensure safety, cleanliness and a free flow of traffic in our communities. This includes making appropriate use of enforcement measures to achieve service objectives.

Requirements

Minimum Qualification(s) / Certificates / Memberships etc.required

Be able to attain and hold satisfactory Disclosure Scotland Check

Responsibilities

The post holder is expected to demonstrate:

Skills & Experience in:

Experience of dealing with challenging customers and situations

Ability to work proactively and with limited direct supervision

Ability to ensure that practical tasks are effectively implemented

Ability to communicate with customers both internal and external

Ability to produce accurate written work

The interpersonal skills necessary to sustain effective relationships on behalf of the Council with internal and external customers

E-literate and competent in using PC and associated networks

Understanding of:

Understanding of partnership working

Understanding of enforcement procedures, systems and relevant legislation

Awareness of the issues affecting socially deprived communities

Commitment to:

High levels of customer care

Achieving outcomes for the benefit of customers

The Individual

Please see Job Profile for further details

 

Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion.

We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.

Disability Confident

We are a Disability Confident Employer.  If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact AskHR@aberdeencity.gov.uk.

Armed Forces

We are a forces-friendly employer, have signed the Armed Forces Covenant and are a silver award recipient in the Defence Employer Recognition Scheme.  We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: armedforces@aberdeencity.gov.uk.  We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.

Guaranteed Interview Scheme

We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for our roles and who:

• have a disability
• are care-experienced and aged 16-29
• are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
• have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
• are New Scots aged 16-24 and are applying for any apprenticeships

Further information can be found at:  https://www.aberdeencity.gov.uk/services/jobs