Customer and Commercial Services Officer

Job Description

Aberdeenshire Council’s Cultural Services is delighted to offer this opportunity to join the team at an exciting time of development.  As a result of a recent review of the Arts & Heritage team we are looking to recruit creative, passionate, forward thinking team players to help drive the service forward and to deliver on our ambitious plans for Cultural provision in the North East of Scotland.

The post of Customer & Commercial Services Officer is responsible for the efficient and productive delivery of the Service’s front of house operations. This includes customer engagement and audience development, activities, venue hire, box office, retail and performance monitoring.

As a key member of the team, you will have line management responsibility for a small team of Museum front of house staff and lead excellent customer service while operating the highest health and safety standards. The post is based at Museum services HQ in Mintlaw and is line managed by the Museums Development Coordinator

The post holder must be flexible and have experience of working in cultural or hospitality sectors in an operational context in the fields of performing arts, museums or event management, including health and safety and customer care.

This post has a minimum requirement of 1 reference this must be your current or most recent employer

The deadline for applications is midnight Friday 10 February 2023.

Successful applicants will be invited to interview at Aberdeenshire Council Museums Service HQ in Mintlaw on Tuesday 21 or Wednesday 22 February 2023.

This post has a minimum requirement of 1 reference this must be your current or most recent employer

Informal Enquiries to: Patricia Weeks Tel: 01467 535517

A Privacy Notice giving you information on the data we hold on you, what we do with that data, who we share your data with and your rights under GDPR is available here. Alternatively we can send a copy if you ask us to by emailing askhr@aberdeenshire.gov.uk.