Housing Officer

Job Description

Place

Housing Officer within HP and HOT
Various Location - could be based at any of our locality offices/Hybrid.

Salary: £28,854 - £34,057
Hours: 36 per week

Monday - Friday

Please note that successfully shortlisted applicants for this post may be interviewed remotely using Microsoft Teams.

HP&HOT Housing Officer Post overview

The City of Edinburgh Council’s Homelessness Prevention and Housing Options Team (HP&HOT) is at the frontline of tackling homelessness in Edinburgh. An exciting opportunity has arisen for 7 x HP and HOT Housing Officer - to prevent and resolve homelessness in Edinburgh.

Working across the following locations:
North West Office – 8 West Pilton Gardens, Edinburgh
South East Office – 40 Captain’s Road, Edinburgh
North East Office – 101 Niddrie Mains Road, Edinburgh
South West Office – 10 Westside Plaza, Edinburgh

Please note that that at any point in your employment with the Council that you may be required to work in any location across Edinburgh and therefore the above locations may change.

The HP & HOT Housing Officer will work in a statutory service and be fully responsible for providing tailored housing options advice, information and support referrals to either prevent homelessness or to enable assessed homeless people to access suitable housing as quickly as possible. The HP&HOT Housing Officer will fulfil the Council’s duties by working to legislative and good practice requirements and in collaboration with many other statutory services and partner organisations to make key statutory decisions about customers entitlement to services.

You will be required to participate on a rota and cover basis whilst working as part of an Emergency Duty and New Appointment team in localities.

This is an extremely busy and pressurised service, and you will often need to provide cover in a variety of locations across Edinburgh or reschedule your diary at very short notice to ensure we meet our service delivery requirements. As such this role requires you to display resilience on a daily basis and the ability to take ownership and responsibility of applicable tasks when working in an often-challenging role with households who are experiencing crisis situations.

The successful candidate will therefore have a proven track record of working within a challenging frontline service.

This post is considered Regulated Work with Vulnerable Children and/or Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. Preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by the City of Edinburgh Council.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.  For roles in grade 5 or above, annual increments in our contribution zones are dependent on achieving agreed performance goals.

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