Senior Performance and Improvement Officer - Waverley Court
- Location:
- Waverley Court, 4 East Market Street, Edinburgh, EH8 8BG
- Salary:
- £35,936 - £42,492 per year
- Contract Type:
- Permanent
- Position Type:
- Full Time
- Hours:
- 36 hours per week
- Work From Home:
- Hybrid
Job Description
Place
Senior Performance and Improvement Officer
Waverley Court
Salary: £35,936 - £42,492 per year
Hours: 36 per week
We are recruiting for two highly skilled Senior Performance and Improvement Officers to join our Process and Systems Improvement team enhancing the effective delivery of our high-profile, complex, frontline operational services. You will have the opportunity to make a real impact as you support the development of high-quality data analytics and performance information necessary to drive service improvement and make key business decisions that ultimately improves the services provided to citizens and visitors of Edinburgh.
This is an exciting time to join this newly created team as we build a wider Operational Support, Performance and Improvement Service supporting Operational Services (which includes Neighbourhood Environmental Services; Roads and Infrastructure Services; Network Management and Enforcement Services; and Facilities Management).
Working closely with the Process and Systems Improvement Operations Manager, the team, and key stakeholders across Operational Services and the Council, you will support and deliver continuous improvement activities; and through data and root cause analysis and process reviews, investigate what is driving the way we work and how this can be improved. A key outcome of the team will be to develop a data driven culture in the department where information is valued, actionable and used to make effective business decisions and service improvements.
You will have the skills and experience to effectively interpret, analyse and present a range of complex information and delivering data-driven improvements and business process reengineering, liaising with a wide range of stakeholders.
We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.
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