Assistant Customer Services Officer - Longniddry Library

Vacancy Information

The salary advertised is full time (35 hours per week).  Part-time hours will be pro-rated accordingly.

Hourly rate of pay: £13.80 - £14.78

Days and Hours of Work:
Monday, 10:00-13:00 and 14:00-18:00
Tuesday, 10:00-13:00 and 14:00-17:00
Wednesday, 10:00-13:00 and 14:00-17:00
Friday, 10:00-13:00 and 14:00-17:00
Alternate Saturdays, 10:00-13:00
To start 1st April

This is an opportunity for someone who loves working within community and with local groups.

The successful candidate will supervise the day to day operation of the library and be expected to promote reading for pleasure and wellbeing, help organise events, develop and lead groups for children and adults (e.g. bookbug, homework clubs, reading groups, reminiscence groups), alongside increasing digital literacy.

This role will be based mainly within Longniddry Library but will include working across our other libraries and customer service areas across East Lothian.

Job Details

To assist in the day to day delivery of front line customer and library services.

Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job.  You will need to refer to these in order to complete the application form.  You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.

The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work.  Should you be invited to interview, you may be asked questions based on these behaviours.  Please refer to the document via the link to familiarise yourself with them.

Job Requirements

Relevant Qualifications
Educated to Higher level, NC or SVQ Level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.

PVG Membership
This post is considered as Regulated Work with vulnerable children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007.

All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council.

Please note: PVG member’s records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made.

Please note:
If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UKwebsite.

Additional Information

For additional East Lothian Council employment information please click on the following link: www.eastlothian.gov.uk/nonteachinginfo

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us.

If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk

Please note: We do not accept CV's (either electronically or by mail).  All our vacancies must be applied for by fully completing the on-line application form.  Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form.