Housing Officer (Neighbourhood)

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The post is designed with a view to delivering high quality personalised customer service around tenancy support with an emphasis on rent arrears, estate management and anti- social behaviour. The post holder will take responsibility for managing their individual patch and also work as part of a team to ensure the customer is at the heart of everything we do.

The successful candidate will be self-motivated with a primary interest and priority in making sure they are the approachable and consistent contact between the customer and the Service reducing levels of rent arrears and tenancy issues and in doing so supporting residents.

*Depending upon the needs of the service, staff in Hybrid roles will typically work from home for up to 40-60% of the time where the needs of the service can still be met.

This post is considered Regulated Work with Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007.  It is an offence therefore to apply if you are barred from working with protected adults.  In addition to this, if you have lived or worked in any country outside the UK in the past 10 years, there may be a requirement for an overseas police check.     

Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences.  Further information can be found here: https://www.gov.uk/prove-right-to-work

Please note East Renfrewshire Council does not provide Visa sponsorship.

As an employer, we are committed to promoting and protecting the physical and mental health of all our employees.

Additional Information

Please click on the attachments below for full details of this post.