Revenues Assessor

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We have an exciting opportunity to join our Revenues Team in a permanent role. The team are friendly and supportive and deliver high quality service to the residents of East Renfrewshire. The team are responsible for Council Tax billing and collection and for invoicing and collection of Housing Benefit Overpayments. As part of this role you will be responsible for processing customer data accurately and efficiently and will communicate with customers using their preferred method of contact.

We need someone who has has experience of dealing with customers, and delivering high standards of customer care. We are looking for someone with good communication skills, interpersonal skills and who works well in a team environment.

The successful post holder should have strong numerical skills and ideally, have an interest in Local Government Finance and local taxation.

We welcome discussions about flexible working arrangements for this role – please contact us if you would like to explore options.

Hybrid employees are considered workplace based first, but they will have a level of flexibility to work from home up to 40% of their working week, if it is not to the detriment of their current tasks, team requirements or service needs. 

This post is subject to a Level 1 Disclosure Check.

For details of our employment policies and terms and conditions, please visit our Council Careers page https://eastrenfrewshire.gov.uk/careers

East Renfrewshire Council has launched a new 15-year Community Planning Partnership vision called ‘A Place to Grow’.  Please follow this link https://eastrenfrewshire.gov.uk/placetogrow to watch a video and read our full plan which sets out our shared hopes and aspirations between now and 2040 so that East Renfrewshire is a place where everyone can flourish, thrive and grow.

Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences.  Further information can be found here: https://www.gov.uk/prove-right-to-work

Please note – East Renfrewshire Council does not provide Visa sponsorship.

References – during your application form completion you must provide details of a minimum of 2 referees, 1 of which should be your most recent or current employer.  It is also a requirement that the referees are your previous/current managers and are not the details of work colleagues operating at the same level as you or personal referees.  Please note only work email addresses for referees will be accepted.  Please contact hrdirect@eastrenfrewshire.gov.uk with any questions.

Employability Support – Work East Ren – For further support on completing job applications, East Renfrewshire residents can access free support from our employability team Work East Ren.  They can also provide general support with other employability matters.  Please contact Work East Ren on 0141 577 8438, email worker@eastrenfrewshire.gov.uk or visit the website https://www.workeastren.co.uk/

Additional Information

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