Glasgow Life is looking for Community Services Supervisors to join us on a full time permanent contract. As Community Services Supervisor, you will be joining our in-demand Libraries & Communities team. You will be part of a dedicated team which supports library operations city-wide.
Libraries provide a cultural and creative place for all ages. They offer a place to read for pleasure and purpose, and collections which support literacy development. Glasgow's Libraries also have e-lending, author talks, book groups and festivals. People can access special collections as well as archives and family/local history. Libraries are also an important place where the digitally excluded can get online and access a range of resources. Read more on our website. https://www.glasgowlife.org.uk/libraries
As a Community Services Supervisor, you’ll be an integral part of the team by providing a frontline service to library users, actively contributing to audience development to a range of audiences. Reporting to a Community Services Supervisor and working alongside a venue-based team.
About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.
As a Community Services Supervisor, you’ll be an integral part of the team by providing operational management of local premises operated by Glasgow Life, including managing a team of frontline staff. Reporting to Community Services Officer or Librarian and working alongside an established team.
If you’re interested in joining us as a Community Services Supervisor you’ll need:
• Previous experience of operational management of premises and supervisory experience
• Excellent interpersonal and communication skills
• Good literacy and numeracy skills
• Excellent customer service skills
• Good ICT skills
• Ability to work on a flexible pattern of hours including weekend and evenings
You can read the full person specification for this role under the ‘Job Attachments’ section.
Our city-wide contracts mean you will be flexible to work in any of our locations.
We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.
Benefits at Glasgow Life
• A holiday allowance of 30 days plus 6.5 public holidays (for full-time roles). This will rise to 35 days after 5 years
• Membership of the Local Government Pension Scheme – which pays 19.3% in employer contributions
• Discounted Glasgow Club membership and money off in our museum shops and online store
• Option to buy extra annual leave
• Cycle-to-work scheme
• Flexible retirement
• Family-friendly policies
Only existing employees of Glasgow Life can apply for this vacancy.
Important Dates: Closing Date 24th December 2023 with interviews provisonally arranged for week commencing 8th January 2024
Diversity matters at Glasgow Life
We're determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We're a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054.
Packs will be posted out to you within 3 working days of receiving your telephone request.
Please note the closing date of the job advert to ensure that you give yourself plenty of time to complete your application form and return it to us.
For further information about working for us please refer to our website https://www.glasgowlife.org.uk/work-with-us