Assistant Repairs Coordinator (Full-Time) (REQ00701)

Assistant Repair Coordinator

Housing Property Services

NLC5 £24,111 to £25,618

Enterprise and Communities has redesigned its services to deliver the council`s priority outcomes and meet the changing needs of our communities. As the 4^th largest authority in Scotland and the largest local authority landlord, we are used to delivering a highly responsive service to our tenants and customers. We want to do more and have hugely ambitious plans to regenerate our communities, build new homes, develop Smarter Homes, create employment, attract investment to North Lanarkshire, prevent homelessness and sustain tenancies.

Based in the Housing Property Services team you will report to the Service Delivery Coordinator (Planning) and will be responsible for the effective and efficient delivery of the repairs and maintenance service in any area of the repairs and maintenance functions.

You will have moderate experience of working within a Housing environment. A key role will be to work part of the Local Homes team and customer contact centre within Enterprise and Housing Resources, providing a range of Council services to service users. The post will in involve creating, co-ordinating and assisting the repairs co-ordinators in managing diaries for prioritising and scheduling of current and planned works for both in and out with working hours across all Service Providers. Other key duties will include monitoring progress of works throughout the day and ensure appointment diaries are on target to meet completion date and/or all scheduled works are on target to meet completion timescales.

This post is full time for 37 hours per week which has a 3-week shift pattern.

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of offers available to you through our NLLife reward site. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL