Housing Officer, Perth PKC10036
£17,298 - £19,044 (21.6 hours/week) Fixed Term (until 20/3/2024)
Pullar House, 35 Kinnoull Street, Perth PH1 5GD
This role is within the City Locality Housing Team. You will work as part of a large team and will report to and support the Area Co-ordinator in providing a comprehensive housing management service to tenants and residents in your area. You will help to create vibrant, attractive, safe and sustainable neighbourhoods and communities. You will ensure that tenants are comfortable, supported and secure in their homes and provide accurate and relevant advice and guidance to help tenants to manage and sustain their tenancies. Services you will provide in your area include estate management; rent accounting and arrears control; tenancy management including addressing anti-social behaviour and neighbour disputes; housing advice, assistance and information.
You should ideally hold a Chartered Institute of Housing Level 3/4 Certificate/Diploma in Housing Practice or relevant equivalent; have experience of working in housing and or related environment; be computer literate with proven IT skills. You must hold a clean current UK driving licence and have access to a vehicle for work use to undertake this role. You will bring a positive energy; embrace change and work with the business to ensure optimum service is always provided. You will have the ability to understand basic relevant legislation.
You should hold the following behaviours, skills and attitudes: sensitivity and empathy; an interest in working with diverse social groups; excellent communication skills (verbal and written); a customer-first approach to work; negotiation and influencing skills; leadership skills; the ability to adapt to different situations; self-motivation and tenacity; problem-solving skills; the ability to make decisions, work under pressure and to meet deadlines and have the ability to work flexibly, on their own initiative and as part of a team.
For more information, please contact Sophie Webber on 01738 476101.
When completing your application for this post, please ensure you provide current contact details (including e-mail addresses) for two referees, one should be your present or most recent employer. However, if you are an existing employee of Perth & Kinross Council, you are only required to provide reference details for your current employer.
At PKC our values and behaviours influence our work and support us in the delivery of the Perth and Kinross Offer. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about PKC and you could soon be joining our team!
Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.
As part of our safer recruitment measures, Perth & Kinross Council carries out rigorous checks on the right to work in the UK, qualifications, employment history, including references, and fitness to undertake the post.
Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.
A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.
Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.
Find out more about working for Perth & Kinross Council and living in one of the most scenic areas of Scotland here.