Team Leader (Housing & Anti-Social Behaviour) - Riverside House - SOA12904

JOB DESCRIPTION

An opportunity has arisen for a Team Leader (Housing & Anti-Social Behaviour) in the Housing Management Team within Housing Services.

The general post responsibilities are outlined in the job description. As part of the management team, the post holder will be directly responsible for the day-to-day management of the Housing Management Team and will have specific responsibility for the management of the following functions/activities:-

• Anti-Social Behaviour and housing management activities
• Providing advice and information to complainants
• Liaising with Legal Services and Police Scotland regarding enforcement and legal proceedings
• Liaising with Council services, Police Scotland and other external agencies
• Reviewing operating procedures and contributing to ongoing policy review and service development
• Reviewing referrals and signposting to other agencies and participating as an operational link in contract management arrangements for housing support provision
• Carrying out case management audits, checks and monitoring performance within the team to ensure that services that are delivered in accordance with Regulatory requirements
• Assisting with the completion of statutory returns and collating information for Freedom of Information Requests (FOI’s, Subject Access Requests (SRA’s), returns to the Scottish Government, Scotland’s Housing Network and the Scottish Housing Regulator

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RESPONSIBILITIES

Please click on the Job Attachments to access the Job Description.

ABOUT US

South Ayrshire is at the heart of historic Ayrshire, with a wealth of local heritage and culture, first class leisure amenities, world-wide travel links, diverse landscapes and thriving communities.

Making a difference for our communities is at the heart of what we do and working with us means, you can use your skills, knowledge and experience to help us do just that. We currently employ around 6000 people to serve a population of more than 112,000 people located across a diverse area that includes the towns of Ayr, Girvan, Maybole, Prestwick and Troon as well as small rural villages, coastline and farmland.

We are an ambitious Council, and we aim to place people at the centre of everything we do as we look to deliver the best possible outcomes. We are ambitious for our communities too and our new Council Plan is based on priorities and outcomes that we believe will have the greatest impact on the wellbeing of our communities, our local economy, and our environment.

BENEFITS

Here’s what we can offer!

• Competitive salary
• Excellent pension scheme
• Generous annual leave entitlement and enhanced leave scheme (purchase of up to 2 weeks’ holidays)
• Wellbeing initiatives and Occupational Health services
• A healthy environment supportive of work-life balance and caring responsibilities
• Car leasing scheme
• Discounts on major supermarkets and retailers, cinemas and gym memberships (including Council leisure facilities)
• Purchase of white goods and more via salary sacrifice
• Cycle to Work Scheme
• Scotwest Credit Union

REQUIREMENTS

This post is considered to be Regulated Work with children and/or protected adults as specified in the Protection of Vulnerable Groups (Scotland) (PVG) Act 2007. Accordingly, the preferred candidate will be required to become a member of the PVG Scheme, or undergo a PVG Scheme update if already a Scheme member, prior to any formal offer of employment being made. If you wish further information on the PVG Scheme you can visit the Disclosure Scotland website at www.disclosurescotland.co.uk

Please note you may be required to meet PVG costs.

ADDITIONAL INFORMATION

The grade of this post is Level 10.

The work style for this post is Hybrid Worker.

The successful candidate will be required to work flexibly between home and the office and the frequency for attending the office may vary depending on the exigencies of the service.