SLA10279 - Customer Development Officer
- Council, HQ. Almada Street, Hamilton, ML3 0AA
- £33,651.16 - £39,162.35 per year
- Contract Type:
- Fixed Term
- Position Type:
- Full Time
- 35 hours per week
The Supplier Development Programme (SDP) exists to maximise the impact of public procurement for SMEs, third sector and supported businesses in Scotland. SDP’s role is to build the understanding and competence of Scottish SMEs and supported businesses so that they can bid for and win more public sector contracts and, by extension, private sector contracts both in Scotland and beyond. The programme works closely with all 32 Scottish local authorities, Scottish Government and a number of public bodies to increase visibility of contract opportunities, deliver supplier engagement, tender training and to support local Community Wealth Building initiatives.
Community and Enterprise Resources
Location: Council Offices, Almada Street (Beckford St Building) Hamilton ML3 0AA/ home working
Hours: 35 hours per week - Fixed Term
The Supplier Development Programme (SDP) is a Local Authority Partnership Programme established to offer small and medium sized enterprises (SME) the opportunity to grow and diversify through procurement. SDP aims to assist SMEs performance in winning contracts in the public sector by providing information, support and training events to help unravel the tendering process.
We are looking for a self-motivated and enthusiastic individual to fulfil the Business Development Officer role to deliver stakeholder engagement for our current members and to support the design, delivery, promotion, servicing, and monitoring of new SDP memberships, including events and activities across Scotland.
You will have an in-depth knowledge of business development, customer service, with excellent project management and co-ordination skills. A key aspect of the role is to engage existing members to support them to utilise our services, promote our training programme to their local supply base through co-ordinating / planning projects and training events. In addition, you will seek to identify new public sector organisations and primary contractors in the private sector who may also wish to work with the Supplier Development Programme. The role will also involve attending exhibitions and events and supporting the SDP team in the delivery of SDP’s large-scale annual Meet the Buyer events.
The candidate will have well developed and comprehensive IT skills, with the ability to create and produce proposals, reports on activities delivered and ideally experience of using a website content management service.
You will be a good communicator, able to support the Programme Manager by networking effectively to further develop strong working relationships with Local Authority partners, Scottish Government, Business Support Agencies and procurement bodies. You must clearly demonstrate the ability to manage multiple stakeholders of varying seniority.
***previous applicants need not apply***
Please Apply online
All correspondence will be via your email address registered with myjobscotland.
Foreign Police Check
Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable for any periods living or working abroad.
Equal Opportunities ;and Armed Forces Community Covenant
South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.
South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.
For Existing Employees – As this is a Fixed Term position, prior to making your application, please discuss your potential application with your current Line Manager. In the event that you are being considered for this post, your release to undertake this internal fixed term opportunity would need to be agreed in advance and managed by the service/s or resource/s.
A qualification (HND /degree) in Business, Sales Management, Marketing or a similar business discipline is desirable.
Your skills will include writing new business membership proposals, maintain knowledge of all service offerings and workings of SDP, arrange and conduct meetings with prospective organisations and existing stakeholders and partners, and provide on-going membership services to new and existing SDP membership organisations in conjunction with the full SDP Team.
Qualifications: Business studies, economics, finance or a related field Degree/Diploma or equivalent desirable. Understanding of the public sector procurement/ tender process particularly practical experience of bidding desirable.
Experience in Customer liaison and stakeholder engagement, identifying viable business opportunities, close partnership deals marketing /promotion of a range of service, exhibition and events beneficial.
You will be employed by South Lanarkshire Council, located in Almada Street, Hamilton reporting to the Programme Manager.
Candidates will be expected to demonstrate competence as detailed in the online job profile.
As an employee of South Lanarkshire Council you would also receive a wide range of benefits including:
- Enrolment in award winning local government pension scheme
- Up to 33 days annual leave
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies - flexible working, maternity/paternity leave, enhanced leave.
- Employee Discounts – including discounts at the cinema.
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)