Area Co-ordinator (Operations)

Job Description

West Dunbartonshire Council is seeking to recruit an Area Co-ordinator to lead and manage a local team of Housing staff to deliver an efficient and effective tenant-focused Housing Operations service, with responsibility for day-to-day management of Estate and Tenancy Management, Caretaking, Allocations and Access to Housing, lettings and Anti-Social Behaviour.

The post holder will be critical to ensuring compliance with statutory housing functions, requirements of housing legislation and the Scottish Social Housing Charter to ensure the highest standards of customer service and effectively engage tenants in the design and delivery of effective and efficient services that support the Council’s aims and objectives.

The post holder will require to promote and continuously improve the delivery of Housing Operations services and all its people and processes, ensuring high quality integrated and specialist housing services that reflect its key service areas. Manage the day-to-day operational activity of the area-based housing operations teams, maximising tenancy sustainability rates and reducing void rent loss and the number of void houses, support the performance of the housing operations teams through a culture of teamwork and flexibility which contributes to the overall success of the Council.

The team is primarily based in Dumbarton and Alexandria areas, however, you will be expected to be flexible in terms of joint working with our wider Clydebank Housing Operations teams to ensure a joined up high quality Housing Operations service to all WDC tenants.

In return the council offers a range of benefits including access to the pension scheme as well as a competitive salary.

Applicants must hold a relevant housing degree or post-graduate diploma and have considerable experience in a supervisory or managerial role within a housing service.

Requirements

The preferred candidate will be required to complete a Basic Disclosure check prior to a formal offer being made by West Dunbartonshire Council.

The Individual

WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:

• Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
• A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
• Access to employee wellbeing supports including occupational health & counselling if ever you need help and support

Now that you have read the role and what we have to offer, we would love to hear from you. Please use the application to tell us your experience, and why you are the candidate for this role.

For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice:
http://www.west-dunbarton.gov.uk/jobs-and-training/working-for-us/about-us/

More information on the benefits of working within West Dunbartonshire Council, can be found using the following link:
http://www.west-dunbarton.gov.uk/jobs-and-training/working-for-us/benefits-of-working-with-us/