Specialist Business Process Lead - 135799

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

About the Organisation:

National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.

The Post:

An opportunity has arisen in our Human Resources function for a Specialist Business Process Lead to join our team, focusing on the development of end-to-end business processes and continuous improvement initiatives to improve service delivery and quality within a customer focused environment.

The Candidate:

You should be able to demonstrate in-depth knowledge and experience of reviewing, designing, and implementing creative and innovative end to end business process solutions and use of Lean methodology. The role requires an agile approach to project management to drive forward business process change and improve the quality, efficiency and effectiveness of HR service delivery.

The role will require the postholder to demonstrate excellent communication skills and the ability to develop strong relationships across all stakeholder groups. You will work within a high-volume area and the ability to manage your own workload, demonstrate a keen attention to detail and a commitment to quality and improvement are key for this role.

Location and Working Pattern:

Whilst this post is based in either of our offices in Edinburgh (Gyle Square) or Glasgow (Meridian Court) hybrid working will apply. [Please note, we will move from our Meridian Court premises in summer 2023, new location still to be confirmed

Working Pattern: Monday to Friday 37.5hrs per week.

It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.

Benefits:

Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.

Further information:

For an informal discussion on the post, please contact Graeme Taylor; Service Improvement; Insight & System Manager on 07768 841378.

Closing date for completed applications is Monday 29th May 2023.

Further information on NSS is available from: www.nhsnss.org

Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).

NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies.