Collections Officer

Scottish Legal Aid Board

Collections Officer

Operations Directorate

Edinburgh

Starting salary from £21,710

Pro rata if part-time

We are currently recruiting for Collections Officer (grade 2) within the Collections Team of our Operations Directorate.

About us

The Scottish Legal Aid Board (SLAB) was set up in 1987 to manage legal aid in Scotland. We are a non-departmental public body responsible to the Scottish Government. Our main purpose is to manage and improve continuously publicly funded legal assistance and to advise Scottish Ministers on its strategic development for the benefit of society.

If you wish to learn more about the Scottish Legal Aid Board (SLAB) and our other direct services please visit www.slab.org.uk.

Why work for us

We are an ethical organisation, carrying out rewarding work that can have a considerable impact on members of the public lives.

We seek high calibre people and in return we set out to provide good training and development, working conditions and rewards. We aim to be an ’employer of choice’. Should you come to work with us, you’ll discover that no matter what your job or level of responsibilities, you are treated as an individual, with fairness, dignity and respect.

Our competitive and comprehensive rewards and benefits package includes:

· Competitive salary with pay progression

· Innovative flexible working arrangements and great holiday entitlement for excellent work-life balance

· Job security in a stable environment for long term career progression

· Support from colleagues within a rewarding, positive work culture

· Learning and development while making a difference with challenging tasks for ultimate job satisfaction.

To find out more about working with SLAB and our benefits go to www.slab.org.uk/recruitment/working-for-us

About the role

The essential purpose of the job is to collect efficiently and economically, all contributions, expenses, principal sums and other debts due to SLAB; and to identify uncollectible debt at the earliest possible time.

This post is permanent on a full time basis.

If you are applying for a full time position or on a part-time basis (less than 37 hours per week), please give details of the number of hours and pattern of part-time work you would be interested in. Further information is supplied in the ‘General Information for Applicants’ document.

About you

You have excellent customer service skills, administrative experience (preferably in a legal or offive environment) and computer/keyboard skills. Ideally you also have experience in a similar debt recovery, credit control or general finance role and experience of debt recovery systems, but it is not necessary.

For more details about this role, to see a full list of essential criteria and required competencies please go to Additional Information on the vacancy page.

To find out more about working at SLAB please visit https://www.slab.org.uk/recruitment.

Completed applications should be returned by Sunday, 22 May 2022 (midnight) via SLAB’s recruitment portal.

Interviews will likely be organised via video conference.