IT & Digital Services Officer

Victim Support Scotland – Empowering People Affected by Crime.

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled.

Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

What you’ll need to be successful

We are looking for an experienced IT & Digital Services Officer, with meticulous attention to detail and excellent administrative and organisational skills. This is a high impact role which offers the successful candidate the opportunity of making a strong, significant, and positive impact in assisting ambitious plans to improve existing services, add new features and extend digital vision and use across the organisation. You should have strong analytical skills with the ability to collect, extract, organise, analyse, and understand large amounts of information. As a Digital & IT Officer you will play a pivotal role in in the Digital Services Team empowering and providing peer support to staff and volunteers. You should have a good knowledge of SharePoint Automation tools as well as a good understanding of Azure for Administering Microsoft Cloud Environments.

What is the role?

Are you prepared to take your career to the next level? If yes, then you are in the right place! Your role as a part of our Digital Services and IT team will be essential to our success. Your duties will be focussed on improving the user’s digital experience and providing a secure environment for systems and data at Victim Support Scotland, improving processes, and collaboration using SharePoint automation tools.

Further details of this role are available in the job description - Digital Services and IT Officer

What we offer?

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days (pro-rata), but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition, we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.

Please note - This post will be subject to a Basic Disclosure Scotland check, references, and proof that you have the right to work in the UK.

Closing date: 26 May 2024 at Midnight

Please note - Interviews and selection may happen prior to the closing date, so please submit your application asap.