Team Leader (Council Tax and Recovery) - Internal
- Location:
- Marischal College Broad Street Aberdeen, AB10 1AB
- Salary:
- £34,709 - £39,269 per year
- Contract Type:
- Permanent
- Position Type:
- Full Time
- Hours:
- 37 hours per week
- Work From Home:
- Hybrid
Job Purpose:
Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for.
Location: Marischal College, Broad Street, Aberdeen
Duration: Permanent, Full Time
Roles that require PVG Membership
Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required to meet the cost of the PVG membership. This applies only to roles with a full time equivalent salary of £30,000 and above. (Teaching roles and jobs at Grade 11 and above (currently £30,727 per annum / £15.97 per hour)
The Council will pay for the PVG membership cost initially, either £18 for existing PVG scheme members, or £59 for non-members, and this cost will be deducted from an employee’s first FULL month’s salary payment.
job purpose/about the role
The purpose of the role is to provide supervision for an efficient, effective and flexible comprehensive administrative service for Council Tax and Recovery.
The post holder needs to hold as a minimum:
None
The postholder is able to demonstrate:
- An ability to understand and apply complex regulations
- Ability to communicate clearly and concisely with a variety of client groups over the phone and face to face
- Written and oral communication skills necessary to respond to correspondence.
- Good numeric skills
- Proven organisational skills
- Proven attention to detail and high levels of accuracy
- An ability to work co-operatively and flexibly
- A focus on delivering excellent customer service
- Comply with GDPR, ICT and Health and Safety
About Us
Please see Job Profile for further details.
Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion.
Flexible Working
We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.
Disability Confident
We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact AskHR@aberdeencity.gov.uk.
Armed Forces
We are a forces-friendly employer, have signed the Armed Forces Covenant and are a silver award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: armedforces@aberdeencity.gov.uk. We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.
Guaranteed Interview Scheme
We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for our roles and who:
- have a disability
- are care-experienced and aged 16-29
- are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
- have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
- are New Scots aged 16-24 and are applying for any apprenticeships
Further information can be found at https://www.aberdeencity.gov.uk/services/jobs