Transactions Administrator (Debt Recovery)

Job Description

Corporate Services

Transactions Administrator (Debt Recovery)
Waverley Court

Salary: £24,064 - £26,468
Hours: 36 per week

Organised and motivated individuals required to work within a team in Debt Recovery collecting monies due to the City of Edinburgh Council.

Post holders will provide a high quality and consistent clerical and administration of transactional services dealing with a range of transactions across one or more service areas. You will ensure contact is dealt with efficiently and effectively whilst delivering high levels of customer satisfaction, therefore excellent customer and delivery skills are essential.

Attention to detail, excellent IT skills and being able to be flexible and pro-active in your approach to working including being able to prioritise own work are essential skills.

This post is subject to a basic disclosure check.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

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