Customer & Business Support Assistant

Job Advert

Can you ‘MAKE IT HAPPEN’?

To support the Council’s drive to become Council of the Future we are looking to appoint on a temporary full-time basis a dynamic and enthusiastic Customer & Business Support Assistant who will enjoy working in an environment of continuous change and improvement.

You will be educated to SVQ level 2 or equivalent, with a positive ‘can do’ attitude and the drive to ‘make it happen’ in a busy working environment delivering a high-quality responsive service. 

Ideally you will have knowledge and experience of Microsoft Office and data protection legislation requirements. You must be able to work accurately to deadlines within a busy team ensuring excellent customer support to both internal and external customers.

The role will suit someone with good Customer Service skills and previous experience working with the public, focusing on efficient and effective front line and business support in line with Place Services requirements.

This post will be office based within Dalgrain Deport, Grangemouth working within our Waste Services Department.

You will work 37 hours per week 8am - 4 pm.

This post is temporary until March 2025 to cover a period of secondment.

If you are the successful candidate, you will be required to gain/maintain PVG scheme membership.