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Ref no:
Carrochan, Carrochan Road, Balloch, G83 8EG
£33,622 - £40,473 (Band D) per annum
Contract Type:
Position Type:
Full Time
35 hours per week
Work From Home:

This position has expired.

Join us now to be part of the vital force in protecting and enhancing our National Park. We as a National Park Authority play a crucial role in tackling the twin challenges of the Global Climate Emergency and Nature Crisis.

Job Title: Volunteer Adviser

Location: Balloch, with hybrid working model in place

Salary: £33,622 - £40,473 (Band D) per annum

Hours: 35 hours per week - we are happy to talk part time and flexible working

Status: Permanent

Do you have experience in volunteer management? Then we want to hear from you!

The National Park Authority runs a thriving volunteer programme that makes a significant contribution to protecting the National Park’s future. From practical conservation tasks to our Volunteer Ranger routes, the programme draws together opportunities to get hands-on in tackling the nature and climate crises, and inspiring visitors to look after the National Park. The programme welcomes people from all backgrounds, offering skills development opportunities, a chance to meet like-minded others and have an enriching experience protecting the National Park.

Our Education, Inclusion & Volunteering team are looking for an exceptional individual to join us as Volunteer Adviser and lead this programme.

The Role:

You will lead both the development and day-to-day management of our volunteering programme. Work with other teams within the National Park Authority and partner organisations to identify and support the development of volunteering opportunities, providing guidance and advice to ensure these are meaningful and impactful for both the National Park and volunteers.

This role involves line-managing the Volunteer Support Officer and close working with the Assistant Volunteer and Education Officer, as part of the multidisciplinary Education, Inclusion & Volunteering team.

You will have experience of all aspects of volunteer management, from creating engaging and inclusive recruitment plans to developing opportunities with stakeholders for volunteers to contribute to the National Park’s strategic priorities, as well as wider project management experience including reporting and budget management.  In addition, this experience should be underpinned by applied knowledge of the national volunteering sector, as well as excellent communication and interpersonal skills.


  • Co-design a vision and strategy for the volunteering programme and implement plans that ensure this is a success.
  • Identify, support and develop specific projects and initiatives that utilise volunteers to contribute to the National Park Authority’s strategic objectives, particularly focused on tackling the climate and nature crises and engaging visitors to respect and enjoy the National Park.
  • Coordinate and manage a year-round programme of volunteer opportunities for the National Park Authority that develops the skills of our volunteers, is inclusive and proactively contributes to the organisation’s, and the wider National Park’s strategic objectives.
  • Develop and nurture partnerships and engagement with other organisations, interest groups and wider community groups to coordinate a wide and meaningful range of volunteering activities across the National Park.
  • Manage the registered National Park volunteers including the Volunteer Rangers and Practical Conservation Volunteers, supporting them through all stages of the volunteer journey, including creating inclusive recruitment, induction and training resources, and ongoing developmental opportunities to retain and enrich our volunteers’ experience.
  • Manage the volunteer budget, ensuring this is on track with allocated budget lines and within the financial year.
  • Oversee the health, safety and wellbeing of the volunteers, reviewing policies and creating or advising on risk assessments as required.
  • Manage the Volunteer Support Officer, coordinating and delegating tasks as appropriate.
  • Ensure the National Park Authority’s volunteering opportunities align with national direction and best practice, providing guidance and information to stakeholders as required to achieve this.

Who we are looking for:

Your skills, abilities and experience should include: 

  • Experience of all aspects of volunteer management
  • Experience of developing volunteer opportunities that contribute to organisational priorities, and drawing these into annual delivery plans
  • Line management experience
  • Applied knowledge of the national volunteering sector
  • Excellent communication and interpersonal skills
  • Ability to work as part of a multi-disciplinary team
  • Flexible approach to working as some evening and weekend working will be required

Ideally, but not essential, you’ll also have:

  • Managing volunteer projects within the environmental sector
  • Health and safety / risk assessment experience
  • Experience of working with equality, diversity and inclusion groups, or those experiencing disadvantage

 How to apply:

If you are interested in this role, complete your application by 22nd February 2023 @ 9am.

·        Access our application form on our job board

·        Interviews will be virtual

·        Interview dates are set for: 3rd March 2023

Who we are and our values:

We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.

Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.

Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.